Kristen Conde is a Product Manager at Sopheon, focusing on Portfolio Planning and Management. She has 20 years of experience as a Product Owner and Product Manager for enterprise B2B software solutions and building custom applications for Fortune 500 companies to use on kiosks for activities like bill payment, ticket purchase, rewards account signup and locker rentals. Kristen considers herself an “Accidental Product Manager” who started life as a public librarian and finds that the knowledge from those years has been critical to her success in product management.